Triage is open to requests from 8-11am for the morning appointments and from 2-3pm for afternoon appointments. 

***Our triage is for urgent on the day appointments; please ensure that when submitting a form that you are available to attend for an appointment for the morning or afternoon that you are contacting the surgery***

Dear Patients,

To make the process of managing your healthcare easier and more efficient, as a Partnership we kindly ask that you use our online AccuRx medical questionnaire for any on the day/urgent medical advice instead of ringing into the Practice.  The online AccuRx tool can be found on our website https://welshpoolmedicalpractice.wales.nhs.uk under Triage/Urgent on the day appointment/advice. The nationally approved questionnaire takes a few minutes and is quick and secure.

*How to access our online AccuRx medical questionnaire*:

  •         Type in: www.welshpoolmedicalpractice.wales.nhs.uk on your web browser
  •          Select TRIAGE – urgent on the day appointments/advice tab
  •          Scroll down to: ‘I have a health problem’
  •          Fill out all details within the form to submit

As a patient the benefits to yourself are many:-

  • You can share your medical details, without the need to speak to a member of our front line reception team.  The more information you provide the better
  • Your request from yourself will be triaged faster as your information will go straight to the clinical team
  • More accurate, as you can describe your symptoms in your own words
  • You will help us keep our phone lines free for those patients that do not have access to a smart phone, lap top or an I-pad
  • No lengthy waits trying to get through our busy phone lines

The exception to the above guidance is if you do not have access to a smart phone, laptop or an iPad, whereby a member of the team will happily accept a phone call and will help you will fill out the AccuRx medical questionnaire for any on the day/urgent medical advice.

Please keep an eye on your phone for a call or text message.

If you have any questions, please do not hesitate to get in touch.

In advance we would like to thank you for your cooperation.

Drs Russell, Aslam, Vibhishanan, Kelly, Kingham and Hirons

Missed Appointments = Missed Care
Christmas Opening Hours

🩺 Protect Yourself This Flu Season! 🩺

Dear Patients

Flu can make anyone unwell, but getting vaccinated is quick, easy, and effective.

 

Book your flu jab today and:
Protect yourself from flu
Protect your loved ones
Stay healthy this winter

 

📅 Appointments available now week commencing 6th October, from your local GP Surgery who have your health record to hand
📞 Call us on 01938 553118 or book online via welshpoolmedicalpractice.wales.nhs.uk or via the Welsh NHS App

 

Don’ wait—get your flu jab and stay safe!

 

Drs Russell, Aslam, Vibhishanan, Kelly, Kingham and Hirons

Zero Tolerance

🚨 Zero Tolerance Policy Reminder 🚨

Dear Patients,

The multi-disciplinary practice team are here to provide care, support, and treatment locally for all our patients.

Our practice team works hard every day to deliver the best service we can offer, within the resources available to us.

Unfortunately, this week we have recently experienced incidents of rude, aggressive, and abusive behaviour towards our staff. This is unacceptable and will not be tolerated.  The NHS operates a Zero Tolerance Policy, and this includes your local GP Surgery.

This means that any form of verbal abuse, aggression, harassment, or violence towards our team may result in:

  • A written warning
  • Restriction of services
  • In serious cases, removal from the practice list

Our staff deserve to be treated with the same respect and kindness that we show to you.

Let’s work together to keep the practice a safe and supportive place for all patients registered at Welshpool Medical Practice/Guilsfield Surgery

Thank you for your understanding and cooperation.

Drs Russell, Aslam, Vibhishanan, Kelly, Kingham and Hirons

28th August 2025.

📢𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗨𝗽𝗱𝗮𝘁𝗲 𝗳𝗼𝗿 𝗢𝘂𝗿 𝗔𝘀𝘁𝗵𝗺𝗮 𝗣𝗮𝘁𝗶𝗲𝗻𝘁𝘀

To ensure your safety and improve asthma management, 𝘄𝗲 𝗮𝗿𝗲 𝗻𝗼𝘄 𝗹𝗶𝗺𝗶𝘁𝗶𝗻𝗴 𝗦𝗮𝗹𝗯𝘂𝘁𝗮𝗺𝗼𝗹 (𝗯𝗹𝘂𝗲) 𝗶𝗻𝗵𝗮𝗹𝗲𝗿𝘀 𝘁𝗼 𝟯 𝗽𝗲𝗿 𝘆𝗲𝗮𝗿.

💙Salbutamol inhalers are “reliever” medications, intended for occasional use during sudden asthma symptoms or attacks. Needing more than 3 a year may be a sign that your asthma is not well controlled, which can increase the risk of severe attacks and hospital admissions.

🩺The Wales Asthma Report 2023 found that:

🔸𝗔𝗹𝗺𝗼𝘀𝘁 𝗵𝗮𝗹𝗳 (𝟰𝟴%) 𝗼𝗳 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗶𝘁𝗵 𝗮𝘀𝘁𝗵𝗺𝗮 𝗵𝗮𝘃𝗲 𝗽𝗼𝗼𝗿𝗹𝘆 𝗰𝗼𝗻𝘁𝗿𝗼𝗹𝗹𝗲𝗱 𝘀𝘆𝗺𝗽𝘁𝗼𝗺𝘀

🔸𝟭 𝗶𝗻 𝟱 (𝟮𝟮%) 𝘂𝘀𝗲 𝘀𝗶𝘅 𝗼𝗿 𝗺𝗼𝗿𝗲 𝗯𝗹𝘂𝗲 𝗶𝗻𝗵𝗮𝗹𝗲𝗿𝘀 𝗮 𝘆𝗲𝗮𝗿

🔸𝗧𝘄𝗼-𝘁𝗵𝗶𝗿𝗱𝘀 𝗼𝗳 𝗮𝘀𝘁𝗵𝗺𝗮 𝗱𝗲𝗮𝘁𝗵𝘀 𝗮𝗿𝗲 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝗮𝗯𝗹𝗲 𝘄𝗶𝘁𝗵 𝗯𝗲𝘁𝘁𝗲𝗿 𝗰𝗮𝗿𝗲

Reliever inhalers only treat symptoms — they don’t address the underlying inflammation that causes asthma. Preventer treatments keep asthma under control long-term.

✅For people whose asthma is not well controlled on inhaled corticosteroids alone, a combined inhaler (containing a preventer plus a fast-acting but long-lasting reliever) may be recommended. These inhalers can be used both for daily prevention and quick relief of symptoms and are considered a much safer option than relying on salbutamol alone.

🌍Reducing over-reliance on blue inhalers helps keep people safe, lowers avoidable hospital visits, and is better for the environment.

🔎𝗛𝗼𝘄 𝘄𝗲 𝘄𝗶𝗹𝗹 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲𝘀𝗲 𝗰𝗵𝗮𝗻𝗴𝗲𝘀

We invite every patient to the surgery for an annual asthma review, but not everyone attends. For those who have not attended an asthma review in the last 6 months, we will review their records. 𝗜𝗳 𝘁𝗵𝗲𝗶𝗿 𝗮𝗻𝗻𝘂𝗮𝗹 𝗿𝗲𝘃𝗶𝗲𝘄 𝗶𝘀 𝗱𝘂𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗻𝗲𝘅𝘁 𝗳𝗲𝘄 𝗺𝗼𝗻𝘁𝗵𝘀, 𝘄𝗲 𝘄𝗶𝗹𝗹 𝘄𝗮𝗶𝘁 𝘂𝗻𝘁𝗶𝗹 𝘁𝗵𝗲𝗻 𝘁𝗼 𝗺𝗮𝗸𝗲 𝗰𝗵𝗮𝗻𝗴𝗲𝘀.

🔸If salbutamol is being overused, we will reduce the number prescribed each year to 3.

🔸At the same time, we will ensure patients are on the most appropriate preventer inhaler. In many cases, this will be a combined preventer/reliever inhaler.

🔸𝗙𝗼𝗿 𝗽𝗮𝘁𝗶𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵 𝘂𝗻𝘀𝘁𝗮𝗯𝗹𝗲 𝗮𝘀𝘁𝗵𝗺𝗮, 𝗽𝗹𝗲𝗮𝘀𝗲 𝗯𝗲 𝗮𝘀𝘀𝘂𝗿𝗲𝗱 𝘁𝗵𝗮𝘁 𝘄𝗲 𝘄𝗶𝗹𝗹 𝗻𝗼𝘁 𝗿𝗲𝗱𝘂𝗰𝗲 𝗿𝗲𝗹𝗶𝗲𝘃𝗲𝗿𝘀 𝘁𝗼 𝘁𝗵𝗲 𝗽𝗼𝗶𝗻𝘁 𝘁𝗵𝗮𝘁 𝘆𝗼𝘂 𝘄𝗼𝘂𝗹𝗱 𝗯𝗲 𝗮𝘁 𝗿𝗶𝘀𝗸 𝗱𝘂𝗿𝗶𝗻𝗴 𝗮𝗻 𝗮𝘀𝘁𝗵𝗺𝗮 𝗮𝘁𝘁𝗮𝗰𝗸 𝗼𝗿 𝗲𝘅𝗮𝗰𝗲𝗿𝗯𝗮𝘁𝗶𝗼𝗻.

🔸Any changes made will be clearly communicated — either at your annual asthma review, or via text message.

🔸If you are not subscribed to our text service, you will receive a letter by post.

Thank you for your understanding and cooperation.

Dr Russell & Partners, Welshpool Medical Practice

Flu Vaccination Clinics 2025
Flu Vaccination Clinics 2025
Fluenz
Fluenz Nasal Spray
Stop Smoking

Start the year smoke – free!

Are you ready to make a positive change for your health in 2025?

Quitting smoking is one of the best decisions you can make for yourself and loved ones.

Why Quit?

  • Improve your health and reduce the risk of serious illnesses
  • Save money – imagine what you could do with the extra cash! A future booked holiday for you and the family, a week end away, money towards a new car. 
  • Breathe easier and feel better every day

On average if you smoke a 20 pack of cigarettes a day, that is roughly £15 a day, £105 a week, £420 a month and £5,400 a year!!!

Welshpool Practice is working in collaboration with Powys Health Board, offering personalised support with friendly advice and a tailored quitting management plan.

If you wish to make a change, please book into our one of our forthcoming clinics

Drs Russell, Aslam, Vibhishanan, Kelly, Kingham and Hirons

Important Notice: Dispensing Turnaround Update

Due to ongoing supply delays from our pharmaceutical suppliers, we are currently experiencing longer wait times for some medications.  As a result, our dispensing turnaround time is now FIVE WORKING DAYS.  Please ensure you order your repeat prescriptions in good time to avoid running out of medication. 

We understand this may be inconvenient and thank you for your patience and understanding whilst we work through this challenging time

If you have any queries or concerns, please speak with a member of our team.

Your time today, co-operation and understanding much appreciated

Drs Russell, Aslam, Vibhishanan, Kelly, Kingham & Hirons

14/07/2025

Women's Health
Update Your Contact Details

IMPORTANT PATIENT NOTICE

If you have any comments or complaints about Welshpool Medical Practice and Guilsfield Surgery please write into the Practice Manager.

 

DO NOT USE social media sites, Facebook or Twitter.

 

Any comments seen by Drs Russell, Kiel, Aslam, Vibhishanan, Kelly, Kingham and Hirons on any social media site may be viewed as a breach of our Zero Tolerance Policy.

 

We are happy to deal with your comments via our Complaints Procedure.

zero tolerance

Zero Tolerance

disabled

Access & Facilities

Welshpool is our main surgery and holds the majority of our facilities although our branch surgery in Guilsfield has a well equipped consulting room. Both surgeries offer routine doctor’s appointments to patients within their respective area.

Both surgeries allow easy access for disabled patients.

Both surgeries have dispensaries where patients who live more than 1 mile away from a chemist can collect their medication.

signpost

Signposting To Other Services

There are some conditions which are better to be assessed and treated by other professionals in the community. For example, our staff may direct you to an Optician for urgent eye care issues, Dentist for any dentistry related problems or Pharmacist who are able to give free NHS advice and treatment for 27 common ailments such as back pain, diarrhoea, mouth ulcers and sore throats.

Often, these professionals can see you at an earlier time than waiting to be seen at the Surgery, or have specialist equipment that is not available at the Practice.

By signposting patients with certain conditions to other, more appropriate services, we hope to be able to provide better access to our services for those who need them.

Hope House English
Hope House
ldfngb
Foodwise App
Jonathans House
Non-Emergency Patient Transport
Non-Emergency Patient Transport
Epilepsy Action
Save Our Surgeries
Page last reviewed: 14 November 2025
Page created: 11 April 2022